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Quick answers for shoppers in India — including the way people often search (Hinglish). For legal wording, always refer to our shipping and refund pages.
Yes — we ship across India. After you place a domestic order, dispatch is typically within 24 hours, then about 4–5 business days in transit (about 5–7 working days total). You receive tracking by email or SMS once shipped. See our shipping policy for full detail.
We support COD where offered at checkout, along with prepaid options. Free shipping applies for both COD and prepaid orders on our products, as described on the shipping policy page.
Yes — you can use UPI, cards, and other methods shown at checkout. Payments are processed securely through our payment partners.
Tax invoices are issued as per applicable rules for your order. If you need a specific GST-registered business invoice, contact us from your order email with your GSTIN and order ID after purchase.
Most orders: dispatch within about 24 hours of placing the order, then roughly 4–5 business days delivery — so plan for about 5–7 working days total within India. Timelines can vary by pin code and carrier.
You have 7 days from the date of delivery to request a return. Returns are accepted for damaged or defective items when you follow our process, including a mandatory unboxing video and order proof. Some items are non-returnable; see the refund & returns policy for eligibility, fees, and steps.
Contact us within 24 hours of delivery with your order ID, photos of the shipping label, description of the issue, and the mandatory unboxing video (recorded when opening the parcel for the first time). If approved, we share return instructions. Return shipping to our warehouse is paid by the customer unless we state otherwise for your case.
After we receive and inspect an approved return, refunds are initiated within about 24–48 hours. For COD, refunds are typically sent via NEFT/IMPS to bank details you provide — see the refund policy for timelines and requirements.
Use the contact page on this site for orders, delivery, returns, or product questions. We reply during business hours. Please include your order ID when writing about an existing order.